QUALITY IS WHAT DECIDES
We place great value on the constant optimisation of the quality of our systems and processes. Teams of quality inspectors who are answerable to no one else ensure that all areas of our operation fulfil the highest standards in this respect. Regular quality-management training raises our employees’ awareness of this issue; always with the aim of improving our working procedures and increasing both the effectiveness of our operations and our customers’ level of satisfaction.
Our quality policy is the binding working basis of every employee (m/f).
The actions of our employees (m/f) are described here by the following principles:
1. Customer orientation
In steering our processes, we strive to constantly increase the satisfaction of our external and internal customers. All employees must always be aware of this as it is the goal of their daily work. Our quality target is "zero mistakes" and compliance with customer requirements.
All of the company's executives consistently perform the five main roles of leadership.
• Provide goals
• Create an organization
• Make decisions
3. Involvement of employees (m/w)
Our employees are the guarantors of our success. Each one of them is responsible for the quality of our products and services. Managers therefore include employees in all decisions based on their situation and qualifications.
4. Process-oriented approach
We know and improve the processes of our company and their interactions. This allows us to steer successfully and increase effectiveness and efficiency.
5. System-oriented management
We understand our company as an organizational system. We promote the interaction of all individual parts as well as the Fulfillment of needs of interested parties, through effective management of resources and the Availability of modern tools and instruments.
6. Constant improvement
We are never satisfied with the goals we have achieved. Through consistent and effective improvement tasks we realize ever more demanding goals.
7. Decision making
We decide carefully based on the information available. In doing so, we consistently align our decisions with our goals. We review the swift implementation and effectiveness. So we learn for the future and avoid mistakes.
8. Supplier relationships
Our suppliers make a significant contribution to our success through their know-how and the quality of their products. Through partnership, we achieve our common goals.
Our system of quality management fulfils the requirements of the following standards:
Areas of application:
- Engineering and production of plastic and metal components for the automotive industry
- Toolmaking and prototyping
- Engineering and production of special and armoured vehicles
- Sales and project management
As suppliers to the automotive industry, we are also certified in accordance with:
Areas of application:
- Engineering and design
- Serial production